Small Portfolio HubGet Started

Help Center

Short, plain-English guides — no jargon, numbered steps throughout.

Getting Started

How to add your first propertyHow to add a renterHow to set up rent collectionHow to send your renter a payment link

Collecting Rent

How rent collection worksWhen does money arrive in my bank account?What happens if my renter's payment fails?How to send a rent reminder

Managing Renters

How to update a renter's informationHow to handle a renter moving out

Documents

How to upload a leaseHow to download a document

Account and Billing

How to change your planHow to update your payment methodHow to download your payment history (for taxes)How to export all your dataHow to close your account

Troubleshooting

My renter says they paid but I don't see itI can't log inMy bank account isn't connectingHow to contact support

Still need help? Email us at help@smallporthub.com